26. John Smith (Marketing Director, BBA Enterprises), interview by Emily Moore, September 23, 2018.
27. Interview with BBA Enterprises employee, December 10, 2017.
Note: An interview with a person who prefers to remain anonymous may be cited in notes without identifying information.
28. Mary Brown, email message to author, August 30, 2017.
29. David Williams, telephone conversation with team member, Linda Jones, November 2, 2016.