The Library aims to be a centralized hub for student learning, which contributes to student persistence and engagement.
| 2020/21 | 2021/22 | 2022/23 | ||||
| Online Tutorials | 591 | 636 | 567 | |||
| In-Person Workshops* | 118 | 203 | 288 | |||
| Total Classes | 709 | 839 | 855 | |||
| Participants (Students) | 14,071 | 16,465 | 17,259 | |||
| 2020/21 | 2021/22 | 2022/23 | ||||
| Total Reference Questions** | 5,017 | 9,700 | 19,059 | |||
| Total Directional Questions | 5,389 | 11,652 | 16,315 | |||
| Total Questions | 10,406 | 21,352 | 35,374 | |||
* For 2020/21 and 2021/22, In-Person Workshops refer to all workshops delivered synchronously.
**Reference questions refer to all questions received that were not marked as Facilitative or Reference Referral.
| 2020/21 | 2021/22 | 2022/23 | ||||
| Gate Count | N/A |
279,669 |
787,901 | |||
| Days Open | 0* | 194 | 299 | |||
| Average Visitors / Day | N/A | 1,442 | 2,635 | |||
| Average Open Hours/ Week (Sep - Apr) | 0 | 76 | 76 | |||
| Seating Capacity | 941 | 941 | 941 | |||
| Number of Workstations | 141 | 141 | 141 | |||
* Days Open refers to days open to the public. While the Library was open to staff 288 days in 2020/21, the library was not open to the public.
Launched in September 2022, the newly developed ASC connects with students at multiple touchpoints throughout their academic paths. At the beginning of their journey, all new students can access the Langara Student Success Course (LSSC) to assist with the transition into the academic environment. Throughout their academic journey, the Learning Commons and Peer-Supported Learning (PSL) provide support for subject-specific content, assignments, and access to study spaces. Students who have encountered challenges and find themselves on suspension are invited to enroll in the Langara Return to Learning Course (LRTL) to fast-track their return to academic studies. Learning journeys are not linear, and intentional dialogues and good planning mean that students can access our support services at any juncture.
Since the ASC's launch in the fall, the Writing and Tutoring Centre has recorded a total of 6,037 visits and 796 students have participated in PSL. Furthermore, 1,034 students have accessed the LSSC course, with 84% of them earning a badge of completion. 132 students successfully completed the LRTL course, enabling them to expedite their return to their studies.
The LSSC is an asynchronous online course facilitated by faculty, designed to equip students with tools, strategies, and skills for academic success at Langara. Additional support and peer connections come from LSSC student ambassadors who host synchronous information sessions. All new students are enrolled in this course three weeks before the first day of classes.
At the launch of the Academic Success Centre, additional temporary funding was made available to the LSSC. The increased capacity enabled the LSSC to focus on priorities such as outreach, promotion, peer support, and student engagement. The LSSC led an initiative with ASC colleagues to assemble a panel of student leaders to present the student experience at the Langara mini-conference. Three former/current LSSC ambassadors participated on the panel. One hundred sixty-two students attended optional LSSC student info sessions before the start of the semester.
Targeted at select courses with high DFW (Drop-Fail-Withdraw) rates, PSL is a program that offers weekly study sessions led by senior students known as PSL leaders. PSL leaders are students who have successfully completed the targeted course and attend it again while facilitating the sessions. Unlike subject tutoring, their role is to guide ongoing study sessions framed around the course curriculum. This year, the PSL program received a letter of excellent standing from the Canadian National Centre for Supplemental Learning.
Langara Return to Learning is a regularly scheduled course offered to students on suspension. Successful completion of the course makes students eligible to appeal for early re-admission. Moderated by the LRTL instructor and two counselors, students reflect on and evaluate the circumstances and decisions that led to their academic suspension. This course is delivered in partnership with Counselling, the Registrar's Office, and Langara Global. Institutional Research data indicates that graduates of LRTL, upon returning to classes, show a significant improvement in academic performance compared to their pre-suspension records.
The Library has experienced a remarkable resurgence in foot traffic, fully recovering from the decline observed after the Covid-19 shutdown. Notably, the Library has achieved record-breaking figures in terms of both the average daily visitors to the Library space (2,635) and the number of group study space bookings.
While the Research Help and Check Out Desks remain significantly slower than before the Covid-19 shutdown, both service points rebounded significantly this year.
AskAway, the collaborative online chat reference service, is busier than ever. This past year, Langara staff assisted over 800 students via online chat.
Subject tutors assisted more students than ever this year, driven by the popularity of the Math & Stats Activity Centre and Computer Science tutors. They combined for almost 80% of all subject tutor visits this year.
The Writing Centre continues to be quieter than before the Covid-19 shutdown, but the number of visitors to the Writing Centre and submissions to the collaborative online WriteAway service are generally in line with last year.
Requests for in-person instruction continue their upward trend following the Covid-19 shutdown. Librarians delivered 42% more in-person or synchronous online information literacy sessions compared to 2021/22.
While synchronous and in-person instruction has increased with the return to campus, the use of our online tutorials has decreased slightly compared to the years in which campus was closed. However, the Library still delivered 567 online tutorials this year, which represents a 10% increase from 2019-20, the year before the Covid-19 shutdown.
Looking at both asynchronous and synchronous instruction, the Library delivered 2% more classes compared to 2021-22.
The heaviest users of library instruction during the past year were the English, Psychology, Kinesiology, Business, and LEAP departments.